Question 1

Why Drops of Love is the best company of Breast Milk Jewellery in Australia?

Accepted Answer

Drops of Love is the only company in Australia with its own mehtod developed by professionals.

Question 2

How we make our breast milk jewellery?

Accepted Answer

Our Drops of Love take days, not seconds to make. Our processes have been shaped by chemical engineers and so many other professionals over time. Today, we can turn breast milk into solids that you can take home forever. You are unquestionably in the hands of the best, as we take real moments into everlasting eternity.

Question 3

What do you do if you don’t use all the breast milk sent?

Accepted Answer

Drops of Love keeps all the breast milk not used up to 6 months so if you decide buy one more jewelry  we may  be able to make it faster.

Question 4

Where can I buy the breast milk jewelry?

Accepted Answer

Drops of Love is a 100% online store. You can order your jewelry from our website https://www.dropsoflove.com.au at any time. You can also ask to speak with our expert jewellers.

Question 5

Will the colour of my jewellery piece change over time?

Accepted Answer

Drops of Love has their own method developed by professionals to treat and preserve your breast milk.(no other company uses our technique).  
Breast milk jewellery is like a real pearl and you need take care of your treasured piece. As we use resin to create your pieces we hightly recommend don’t expose it to the sun or harsh humid places, chemicals, shower or swimming pools.

Question 6

How long do I have to wait after placing my order?

Accepted Answer

Nature dictates this answer. We have no deadlines. Mums can send us breast milk at any time. The delivery time will be logged from the date the milk is received and it normally takes less than 30 days. (2 to 6 weeks to be more exact)

Question 7

How much breast milk is required?

Accepted Answer

We need 10ml of milk for about 2-3 pieces.

Question 8

How long do you keep my breast milk?

Accepted Answer

Drops of Love will keep all treated milkies up to 24 months. We don’t send it back.

Question 9

Is it possible to change my order in case  I change my mind?

Accepted Answer

Please make sure you are certain on your design choice before confirming your order.
Once you place your order, please know we cannot make changes as we rather avoid confusion on our end and an unhappy experience clients.

Question 10

Can I add flecks or colours to my breast milk jewelry ?

Accepted Answer

No. We only work with pure breast milk to have a natural colour as a beautiful result.

Question 11

How do I ship my milk to you?

Accepted Answer

Your breast milk needs to be in a small breast milk storage or zip-lock bag. Please double bag your milk for as a precaution. Use a label on with your order # and phone#.

Question 12

Can I use old or frozen milk?

Accepted Answer

Absolutely! It is perfect for making jewellery. But to send, please leave it as natural temperature.

Question 13

When should I send the milk?

Accepted Answer

Make your order online and we will create a unique order number for you. You can send your milk there and then. It will be looked after once received.

Question 14

What inclusions do you work with?

Accepted Answer

I work with breast milk, placenta (capsule form) baby’s first curl, and umbilical cord only.
 
Note.: as the owner of Drops of Love has babies now, we are only working with breast milk for while.

Question 15

How long will it be until I receive my item?

Accepted Answer

Between 2 to 6 weeks it will depends how many orders we have at the time, but we will always update our clients. Bear in mind that the postal service sometimes  vary in times that it takes to deliver.  Usually takes  3 - 5 working days express post.
 
Note: we start to count from the moment we receive your breast milk.
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Question 16

Where do I send the milk?

Accepted Answer

Drops of Love
PO Box 173 - Biggera Waters 4216 
Gold Coast

Question 17

What is the estimated Postage costs (via Australia Post):

Accepted Answer

Drops of Love suggests the option to ship your Breast Milk Jewelry to you using Express shipping.  Express can take 2-3 days depending on location within the AU. We provide tracking numbers for all orders which can be found in your email as soon as we send it. Prices: Fast 2 to 3 days $12.20 or Slow 4 to 6 days $9.20.

Question 18

Is the shipping included?

Accepted Answer

No, but we always have promorions with free shipping.
The freight of the breast milk must be paid separately.

Question 19

Is it possible to change my order in case  I change my mind?

Accepted Answer

Please make sure you are certain on your design choice before confirming your order.
Once you place your order, please know we cannot make changes as we rather avoid confusion on our end and an unhappy experience clients.

Question 20

Do you offer any warranties?

Accepted Answer

Drops of love have spent over one year doing hundreds tests to make sure our clients would be happy with the results, we only use high quality materials to guarantee your satisfaction. If you have any questions prior to purchasing, please contact  Drops of Love as soon as you as possible sending email to info@dropsoflove.com.au

Question 21

Can I add flecks or colours to my breast milk jewelry ?

Accepted Answer

No. We only work with pure breast milk to have a natural colour as a beautiful result. We only mix first baby’s curl with breast milk.

Question 22

Can European beads fit on Pandora bracelets?

Accepted Answer

Yes, and they are one of our best sellers.

Question 23

How do I care for my Jewelry?

Accepted Answer

Breast milk jewelry is very delicate as a real pearl. We send all step by step about how to clean and keep your pieces perfect with your order.

Question 24

What to do when an item is out of stock?

Accepted Answer

As Drops of Love works with some suppliers we try always keep a large number in our stock, but if the jewelry you want is out of the stock for any reason, please send us one email to info@dropsoflove.com.au and we will make our best to try make it for you.

Question 25

Will my item look just like the picture?

Accepted Answer

Every mum is unique and the jewelry will reflect that.  There will be many variations especially in color which is normal.

Question 26

I have a design in mind, can you make it?"

Accepted Answer

All special requirements need to be sent to info@dropsoflove.com.au just put as Special Request on the subject of the email.

Question 27

Do you offer any discounts?

Accepted Answer

Drops of love  periodically post sales, make sure you follow us on instagram 
https://www.instagram.com/dropsoflovejewelry/
facebook https://www.facebook.com/dropsoflovebreastmilkjewelry/?modal=admin_todo_tour or also Join Our Mailing List

Question 28

How do I pay for my item?

Accepted Answer

Checkout: Paypal or Credit Card

Question 29

How often Drops of Love post packages home?

Accepted Answer

Every week.

Question 30

Do you offer international shipping?

Accepted Answer

Yes, just send us an email to enquire info@dropsoflove.com.au

Question 31

Do you offer refunds?

Accepted Answer

Please Note: Once the purchase is made, I order the specific products needed to make your keepsake. I do not offer refunds after you complete the purchase.

Question 32

How do I know my breast milk is in the Jewelry?

Accepted Answer

Drops of love has a tried and tested process. We know the value this milk has for each mum and we look after it.

BREAST MILK JEWELLERY

own developed method to preserve your breast milk

Frequently asked questions